Matthew Calderon

PAC technical support helps dealers and installers with product questions, installation and troubleshooting. This article explains how to reach technical support and what to do about warranty servi...

Installation instructions for PAC products are on each product's page at pac-audio.com. This article shows you how to find and download the instruction manual for your product.Download the instruct...

The links below provide manuals for Stinger radios. These are not the vehicle-specific kit manuals. For those manuals, please visit the product page. The product registration form is also listed he...

If the PAC module isn't working or shows a "failed to load the chip" error, try these steps to fix it. Device recovery steps Make sure the PAC module is unplugged from the computer. Open the AmpPRO...

If the steering wheel Voice button doesn't activate Google Assistant or Siri, try these troubleshooting steps.Applicable part numbers: SR-F15009H, SR-F15009HX  Inspect the LED on the PAC RP4-FD11 “...

If the emission test failed due to the Stinger radio kit, update the PAC module to the latest firmware. The following instructions explain how to update it.Applicable part numbers: SRK-JK11H, SRK-J...

The following links are for the various PAC update utility tools for performing firmware updates and configuring vehicle settings AmpPROUtility ToolBCIUtility ToolRadioPROUtility ToolSearch Keyword...

If your factory Bose system has no audio with a PAC module, the amplifier turn-on circuit may be overloaded. This vehicle is equipped with 3 amps and an antenna booster. Follow these steps to fix t...

If you are experiencing GPS issues with a Stinger radio, follow the troubleshooting steps below to sort out the problem. Troubleshooting StepsCan the GPS antenna see the satellites in the sky?The G...

If the radio doesn’t activate the backup camera screen when the vehicle is in reverse, it may indicate that the reverse wire has not been properly connected. On the radio-side harness of the PAC in...