Matthew Calderon

Very often, we get tech inquiries about problems that arise after an AmpPRO is installed. However, 99% of the time, the AmpPRO isn't the problem at all. Realistically, an AmpPRO is a very simple de...

Learn how to update firmware and setup features of a BCI interface.

Some users have reported no Bluetooth Audio When Using the Voice button on the Steering Wheel to Launch a Call. However, the audio works as expected when initiating the call from the phone or the f...

Overview This article covers how to fix "not having any left side audio" when installing an aftermarket radio using the RP4-FD11.Cause: There was an error in a production run of harnesses that has ...

If you have installed the PAC RPK4-CH4101 into a 2013 Ram and are having issues with the temperature setting on the HVAC screen, please follow the procedure below to update your Radio PRO to a diff...

This article is to explain the process of properly wiring an aftermarket radio harness using the RP4-CH11, CH1A-RSX, C2R-CHY4, and LCCHXX series radio replacement modules into factory amplified Dod...

In 2020 we decided to make a redesign of the RP5 module lineup along with some maintenance and feature additions. This change led to the usage of a similar module housing that we have used in other...

If you come across navigation signal wires with colors that do not match the instructions, please reference the tech brief below for clarification.

If you have installed either the RP4.2-TY11, RP4.2-TY13, or TY1A-RS and the radio is not powering on, follow the steps below to correct the problem.Unplug power from the PAC interface (3-pin connec...