Symptoms
- Symptoms may include the interface not turning on, the factory radio not turning on (AP4-CH41 only), no audio, or intermittent audio on one or more channels.
Cause
- Pins pulling out of the JST connector that plugs into the AP4 interface, resulting in poor or no connection of some circuits.
Solution
- Locate pins that have pulled out of the connector and fully re-insert the pins into the harness.
If a pin has pulled completely out of the harness, see “AP4 Connector Diagrams” starting on page 2 for pinouts of each of the amp pro interfaces to find pin location information. - Follow the procedure outlined in the tech brief below to understand the problem and how to fix it.
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